Avaya Norstar Integrated Communications Systems
Overview
Norstar Integrated Communications Systems offer a portfolio of telephone/key systems, with solutions for small-to-medium businesses and branch offices, and is expandable from 1 to 248 ports. Every Norstar Integrated Communications System (ICS) is a fully digital platform that brings all of your communications together right at your desktop - including fax, e-mail, computer, and telephone.
Portfolio Products
- Norstar: Systems - Compact 3x8
Basic communications platform which is expandable up to three lines and eight stations.
- Norstar: Systems - Compact ICS
Scalable communications platform. Able to grow to 8 lines by 24 stations. Supports ISDN BRI, voicemail and ACD.
- Norstar: Systems - Modular ICS
Robust platform provides more power, more growth capacity and more advanced applications than the Compact system. Supports ISDN BRI and PRI, T1 and Companion mobility.

Features & Benefits
Drives Business Profitability
- Reduces time spent on repetitive communications.
- Eliminates employee training with easy-to-use LCD on every telephone.
- Protects your investment with scalable, reliable systems that grow with you as your business grows.
- Delivers information via cost-effective new media.
- Provides management reports to optimize your resources.
- Protects your investment as you upgrade from one Norstar system to another.
Improves Customer Service
- Projects a professional business image through efficient state of the art communications.
- Allows you to stay in touch with your customers 24x7.
- Lets you know who's calling before the call is answered.
- Levels the playing field - makes small business seem like a large business.
- Provides constant communication for employees on the move.
Enhances Productivity
- Simple and easy to use.
- Protects your business against recurring equipment failures with the highest reliability ratings in the industry.
- Offers business-building applications like call processing, call centers, and desktop messaging.
If you have any queries or would like more information about any of the solutions outlined, please contact us or request a call back. Alternately, you can call us on 905 695 2239 or 877 530 4448 for more immediate help and advice.